Terms of Service

Nuwa Pixiu Shop Terms of Service



Last Updated: March 5, 2025  



Welcome to Nuwa Pixiu Shop! These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By using our services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.  



For privacy-related matters, please refer to our Privacy Policy.  






1. Definitions



In these Terms, the following definitions apply:  



    

  • "Nuwa Pixiu Shop" ("we," "our," or "us") refers to the operator of this website and services.  
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  • "User" or "You" refers to any individual or entity that accesses, browses, or purchases from Nuwa Pixiu Shop.  
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  • "Services" refers to our website, products, online store, and all associated offerings.  
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  • "Products" refers to all items available for purchase on our website.  
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  • "Account" refers to a registered profile required for certain features.  
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2. Eligibility



To use our services, you must:

- Provide accurate and complete information when registering an account.

- Not use our services for any fraudulent, illegal, or unauthorized activities.

- Have the legal capacity to enter into these Terms.  



We reserve the right to refuse service to anyone at our discretion.  






3. Account Registration & Security



    

  • You may need to create an account to access certain features.  
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  • You are responsible for maintaining account confidentiality and all activities under your account.  
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  • If you suspect unauthorized access, notify us immediately.  
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  • We reserve the right to suspend or terminate any account that violates these Terms.  
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4. Orders & Payments



4.1 Order Acceptance



    

  • All orders placed on our website are subject to availability and confirmation.  
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  • We reserve the right to cancel, limit, or refuse any order at our discretion.  
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  • If an order is canceled, we will notify you and issue a full refund (if applicable).  
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4.2 Pricing & Payments



    

  • Prices are listed in USD and may change without notice.  
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  • We accept PayPal and ECPay.  
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  • You agree to provide accurate billing and payment information.  
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  • If payment fails or is declined, we may cancel your order.  
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4.3 Taxes & Duties



    

  • Prices do not include applicable taxes, duties, or shipping fees, which will be calculated at checkout.  
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5. Shipping & Delivery



    

  • We aim to ship orders promptly, but delivery times are estimates and not guarantees.  
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  • We are not responsible for delays caused by:  

      

    • Customs processing  
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    • Carrier issues  
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    • Weather or natural disasters  
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    • Other unforeseen circumstances  
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  • Once shipped, you will receive a tracking number.  
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  • If a package is lost or damaged in transit, contact us as soon as possible.  
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6. Returns & Refunds



6.1 Return Eligibility



We accept returns under the following conditions:

- The item must be unused, in original packaging, and returned within 30 days.

- Certain items (e.g., custom-made, clearance items) cannot be returned.

- Shipping costs for returns are the buyer’s responsibility, unless due to our error.  



6.2 Refund Process



    

  • Refunds are issued within 7-14 business days after approval.  
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  • Refunds will be processed to the original payment method.  
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  • We reserve the right to deny refunds if the item is damaged, used, or incomplete.  
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To request a return or refund, please contact us.  






7. Product Descriptions & Availability



    

  • We strive to provide accurate product descriptions and images.  
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  • However, we do not guarantee that all product descriptions, images, or specifications are error-free.  
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  • We reserve the right to modify or discontinue products without prior notice.  
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8. Intellectual Property



    

  • All content on Nuwa Pixiu Shop (logos, images, text, designs) is our intellectual property.  
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  • You may not copy, distribute, modify, or use any content without written permission.  
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  • Unauthorized use of our intellectual property may result in legal action.  
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9. User Conduct & Restrictions



You agree NOT to:

- Use our services for fraudulent or illegal purposes.

- Distribute malicious software, spam, or unauthorized promotions.

- Attempt to hack, disrupt, or damage our website or services.

- Impersonate another person or falsely claim an affiliation with Nuwa Pixiu Shop.  



Violating these rules may lead to account termination and legal action.  






10. Limitation of Liability



    

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.  
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  • Our total liability for any claim is limited to the amount paid for the product.  
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  • We do not guarantee uninterrupted or error-free service.  
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11. Dispute Resolution



11.1 Governing Law



These Terms are governed by the laws of Republic of China (Taiwan), without regard to conflict of law principles.  



11.2 Arbitration & Disputes



    

  • Any dispute shall be resolved through binding arbitration, rather than in court.  
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  • You waive the right to a jury trial or class action lawsuit.  
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  • Arbitration will be conducted by a neutral arbitrator in Republic of China (Taiwan).  
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12. Termination



We reserve the right to:

- Suspend or terminate accounts that violate these Terms.

- Restrict access to services for fraudulent or abusive behavior.

- Modify or discontinue services at any time.  



Termination does not affect any outstanding obligations you have (e.g., unpaid balances).  






13. Indemnification



You agree to indemnify and hold Nuwa Pixiu Shop harmless from any claims, liabilities, damages, or legal costs arising from:

- Your misuse of our services.

- Your violation of these Terms.

- Your infringement of any intellectual property rights.  






14. Changes to These Terms



    

  • We may update these Terms at any time.  
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  • Significant changes will be communicated via email or website notice.  
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  • Your continued use of our services after changes are posted constitutes acceptance of the updated Terms.  
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15. Contact Us



If you have any questions regarding these Terms, contact us at:

Email: support@nuwainfo.com
Address: 2F, No. 163, Fuying Road, Xinzhuang District, New Taipei City 24258, Taiwan
Phone: +886-2-29031069